Refund Policy

Last updated: July 6, 2026

1. No Refunds

All EdgeLog Pro subscription payments are final and non-refundable. We do not offer refunds or credits for partial subscription periods, unused features, or any other reason once a payment has been processed.

2. Cancel Anytime

You can cancel your EdgeLog Pro subscription at any time from your account settings. When you cancel, your subscription will remain active until the end of your current billing period, and you will not be charged again. You keep full access to Pro features until that period ends.

3. Try Before You Subscribe

EdgeLog offers a free tier that lets you log up to 20 trades and use core journaling, analytics, calendar, and community features at no cost. We recommend using the free tier to evaluate whether EdgeLog fits your workflow before upgrading to Pro.

4. Billing Errors

If you believe you were charged in error — for example, a duplicate charge or a charge after cancellation — contact us within 30 days at aschenakikalkidan017@gmail.com and we will investigate. Verified billing errors will be corrected.

5. Chargebacks

Please contact us before filing a chargeback with your bank or card issuer. Chargebacks filed without first contacting support may result in immediate account suspension.

6. Changes to This Policy

We may update this Refund Policy from time to time. Changes take effect when posted on this page. Continued use of the Service after changes constitutes acceptance of the updated policy.

7. Contact

Questions about this policy or billing: aschenakikalkidan017@gmail.com